This Privacy Policy explains how Brivi (the “Service”) collects, uses, and safeguards information when you use our speech-to-text tools, websites, and related services.
Data We Collect
- Account data: email and profile information you provide.
- Usage data: feature usage, session metadata, monthly minutes used.
- Payment data: processed by our payment provider; we do not store full card details.
- Support data: messages and attachments you send to our support channels.
How We Use Data
- Provide and maintain the Service, including minutes accounting.
- Improve performance, reliability, and user experience.
- Detect, prevent, and address security issues and abuse.
- Provide customer support and communicate important updates.
- Comply with legal obligations.
Legal Bases
Depending on your location, we process personal data under one or more of the following bases:
- Performance of a contract (to deliver the Service).
- Legitimate interests (to operate and improve the Service).
- Consent (where required, e.g., certain cookies).
- Compliance with legal obligations.
Data Security
We implement technical and organizational measures to protect data. No method of transmission or storage is 100% secure; we work continually to enhance safeguards.
Data Retention
We retain data only as long as necessary to provide the Service or as required by law. You can request deletion of your account data at any time.
International Transfers
Your information may be processed in countries other than where you reside. Where applicable, we use appropriate safeguards for cross‑border transfers.
Children's Privacy
The Service is not directed to children under 13. If you believe a child has provided us personal data, contact us to request deletion.
Your Rights
You may have the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us.
Contact
For privacy inquiries, contact our support team.